I canceled my service in October and had already paid for services for this month, so I received a credit statement with the prorated amount. I am still receiving a statement every month for $54.90 and have made several phone calls to DirecTV and to my bank, Bank of America, where I have my credit ...
When I first subscribed to DirecTV, I had the full package they offered, and it was less than eighty dollars a month. After roughly three or four months, I noticed my package was reduced to the basic package. I called and asked about it, and they said it was only a promotional event at the time, ...
We have been TV-free for half a year due to the terrible service, etc., of Charter Communications. We looked into DirecTV, but if they feel they have to lock customers into contracts, they must have a poor product. When are companies going to provide what customers want? In our case, that is 1) a ...
In April I ordered Direct TV service. It was supposed to be a Verizon package of telephone, computer, and Direct TV for 99.00 plus tax monthly. After a few months of not being satisfied with their billing and service, I called Direct TV to cancel the service. They informed me that I was on a 2-year ...
I have ended up putting in a complaint with the Better Business Bureau, but I have gone through so much hassle. We had terrible service from the start. We were without TV service for at least 2 weeks during the time we had service (about 10 months). They sent someone out, but service was never ...
The tail is wagging the dog here. Horrible customer service! Worst billing ever! No follow-through with complaints! Lies, lies, lies! They did not honor their rebate, and when we cancelled because of overcharges (several times) we were charged an early cancellation fee, which they have been ...