I purchased the 21-inch $200 keep on baggage on December as well as in January after two excursions the joints began to come down. I returned towards the shop plus they do not take guarantee statements without bills. To begin with, this is actually the toughest quality $200 baggage that I've heard ...
On December 9th, I ordered a down pillow from Brookstone (marked in stock) through American Express, not a major item, but that is not really the point. It was for Christmas and in stock so it seemed safe. By December 15th I did not receive the tracking number so I called and they said they would ...
On December 10th I order six items as Christmas gifts from Brookstone because they guaranteed delivery by a certain date. I received an email telling me that everything was in stock and another email telling me that everything had been shipped. I even called to confirm this as I need these items ...
We obtained a Brookstoneis wine operator from the friend of mine like a housewarming present. She did neglect to provide us the present delivery. We've the same product, therefore we desired to trade it to another thing. The shop administrator Enrico Farruggio (at Tysons Corner Mall, Va) refused it ...
This has been nothing short of a nightmare. On October 27, I placed an order for a treadmill, totalling $586.19. Several weeks later, when I still had not received the treadmill, I phoned customer service and had the unfortunate opportunity of speaking to someone who had absolutely no interest in ...
I purchased a heated vest form Brookstone at the end of the summer. I used it once on the first day cold enough and the battery did not recharge a second time. I called Brookstone and was informed of their 30 day return policy and was told to call the manufacturer. After some persuasion the ...