I tried to return a gift within 30 days of purchase with receipt, they refused to refund my money.instead, they gave me a store gift card. I sent an email, plus a follow-up, to their customer services and never received a response. I will stay away from these guys. They are expensive, deceptive and ...
On 4 December I ordered a Charlie Weis Autographed Print from Brookstone online as a Christmas Present for a family member. The website said, If you ordered by 12 December it was a Guaranteed Christmas Delivery. On 16 December I noticed my checking account (i used to pay with) had not been debited ...
Don't try to exchange anything at Brookstone without a receipt! You will get a flat out NO! I wanted to exchange an item that was still in the box and had never been open, but the sales staff said no, and when I called the costumer service dept. I got no help there either. I will never shop at ...
My wife ordered a $250.00 digital steam press from Brookstone in November by mistake (we wanted the pants press). As soon as she realized her mistake, she contacted Brookstone who advised her it was no problem, simply refuse UPS delivery and they will ship it back. So we refused delivery, it made ...
Brookstone has obviously rejected within the year within their section of customer support. I recently delivered a faulty item after asking together to switch them.in the beginning, I had been informed, "also poor the wheel dropped off your day once you purchased." After asking, I had ...
I bought a NapForm bed cover at Brookstone. At that time of purchase I questioned if it was returnable, since at over $300 without any method of attempting it out, I stated I really couldnot purchase it easily was not guaranteed it could be delivered. The salesman stated yes, within thirty days. ...