I ordered a product costing $280. They sent a product that costs $50. Took three weeks to get a return mailing label. Spoke to 7 different people in customer service. I asked for a refund. They sent another product. Shipped this back. Almost two months since I first ordered the product and still no ...
I obtained a holiday present bought from Brookstone, through Amazon. After I experimented with return it towards the shop for shop credit the neighborhood shop within the Entrance, Salt Lake Town declined to approach the return declaring that it had been Amazons issue and just Amazon may approach ...
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I bought $800 worth of products as Christmas gifts from Brookstone.com. Two of these gifts were given to family members who live far away and that I don't see very often. They just returned them to me this past weekend (1/24) because the heated jacket was too big and the heated glove liners were ...
The My Life Digital Photo Album is a bad investement. It advertises to contain 4,000 pictures but fails to include the simple fact that all these display in random order (verified with Brookstone Customer Service May 11). Totally stupid. It would be assumed at the minimum the pictures would appear ...
Boo Brookstone! I bought a Roomba iRobot machine for over $300.00. Item went poor, deliver to Brookstone for warranty repair or alternative. Obtained a notice back declaring they mightnot repair it so this is a giftcard. Only issue is they do not bring them any more. And so I cannot get a different ...