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Best Buy
Found 1572 reviews / complaints
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Best Buy
Tim was great

I recently worked with Tim at Best Buy in San Rafael, CA. I bought a widescreen Canon Digital camera over a year ago to use in compiling an interior design portfolio. I was finally ready to move forward. Tim, who has an AA degree in photography from Santa Rosa Junior College, gave me a free ...

Best Buy
Insurance Doesn't Cover Repairs

I purchased a 42in plasma tv about a year ago, with the Geek Squad protection insurance. I was told that the insurance will cover anything that happens to the tv for 2 years. The coxial broke (the part where the cable connects to the tv). The store said that was not covered by the insurance. They ...

Best Buy
IPhone Insurance

When I purchased the iPhone thru Best Buy a little over a year ago, they offered me Best Buy Insurance. $14.99 per month, but it was suppose to be the best insurance. Anything happens to the phone, they exchange it right away. No add fees and No questions asked. It's expensive, but I thought it was ...


Best Buy
Robbing the Custome

I purchased a notebook and accessories but was unsure if I would actually use the item. The Best Buy sales person said if I changed my mind on the purchase I had 14 days to return it for a FULL REFUND. I returned the product 6 days later (un-used). I was told I would get a refund for everything ...