Best Buy - Geek Squad
Found 97 reviews / complaints
Page 12

Best Buy - Geek Squad
Best Buy Co., Inc. Geek Squad Extended Warranty Service Failures and Excuses Nationwide

Shops, Products, Services Anonymous 85681 0

I called Best Buy @ 888-237-8289 on December 12 to schedule service on a washing machine in the week prior to Christmas and was scheduled for service Thursday, December18. The technician determined that he needed to order some parts to make the repair. He informed my mother who was there that he ...

Best Buy - Geek Squad
Boycott Geek Squad - Laptop repai

Computers & Services drobin99 0

In March of this year I took my HP laptop to Best Buy because I could not get on the internet. All other systems on the system were working fine. The next day I got an email saying the hard drive was bad so I went back to the store. The young guy at the desk told me if I would bring them my receipt ...

Best Buy Geek Squad
Windows Vista Optimization or optimize

Miscellaneous Kobie f. 0

Traveled to Best Buy on 04/25 after seeing a advertisement for a laptop/notebook computer for $499.99 but all 3 stores in the area had already optimized every single laptop offered for sale at this price for an additional $29.99 with no choice not to have this "optimization" done without ...

Best Buy Geek Squad
$299 to fix my computer and didn't!

Internet & Web Hook 0

11/12/08 the Geek Squad came out to fix my computer because I could not sign in or anything! So the "tech" tells me that he had to completely strip it. The cost to me $299. I guess that's what he did because it seemed to work slightly for a few days but nothing like it did before. Then it ...

Best Buy / Geek Squad
Geek Squad is comprised of incompetents

Electronics and household app. Soon to be former best buy consume 0

We had purchased a 50in Plasma television which was to be delivered and set-up by the Geek Squad. Although they were prompt in calling our home to arrange the date, they never showed.in calling them during the afternoon time slot that was supposed to be the delivery time, the account was noted ...

Best Buy - Geek Squad
Best Buy - Phoenix Clueless Geek Squad

Internet & Web Frankd7477 0

I had a year old Hewlett - Packard PC that I didn't have time to tinker with myself after it broke. So I figured I would give Geek Squad a try. After taking a week to get back to me, they said they had no idea what was wrong with the system. I paid my $60 service fee (could have been worse) but ...

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