I purchased Verizon DSL through Dell.com which offered a $100 rebate through Dell. All forms were submited along with a copy of the packing slip from the dsl equipment. Dell refused the rebate based on no receipt, but when called, a representative stated that a copy of the credit card statement ...
I ordered a new Dell Inspiron 600m in November. I was told that I was approved for a Dell preferred credit account and would have NO interest until January. I received my first statement on the 24th of December. I noticed that I was getting charged interest. I contacted Dell and was told that I did ...
In 2003 I shopped on Dell's website to find what I wanted to purchase and also found that I could apply for a credit account with them and if I qualified I would recieve "6 month as cash". After finding the inital information, I called the company and ordered the computer directly over ...
I responded to Dell televised advertisement in the Seattle area by calling their 800 line. Dell 800 line agents recorded incorrect information for my billing and shipping. I did not receive billing from Dell because they recorded the my personal billing and shipping wrong. Because dell has ...
DELL solicited me by email to buy a Dimension 2400 desktop computer system on the basis of no interest for one year. I did so. The first unit was defective. It was returned and signed for and a second was sent. Dell has now charged me for BOTH and has refused to remove the second charge. They also ...
I purchased about $15,000 worth of equipment from Dell for my small business. The server was defective from the get-go, and my staff and I spent hours on the phone with tech support and "customer service." Dell sent a technician to replace multiple parts, but the problem couldn't be ...