Dell Rep. Sold me a computer with awesome capabilities. Told him that I was planning on upgrading the video card on my own, he told me "Great Idea" I opened up my NEW DELL only to find that... YOU CAN'T! He Lied! I Called Dell to find out what was going on. 4 Days later, and 15 Hours ...
In 8-04 I bought an Inspiron 100 laptop computer from Dell.in three 2 months it was sent to repair for a new hardrive and mother board... Each time it came back Bios updated. Finally in 10-04 they replaced my laptop... With another lemon. It has gone back to repair 3 times also. They did replace ...
Purchased Dell Computers for small business use. Called in for offer (which was mailed to my business) 3 year, no finance $1 buy out. Email confirmation was sent, payment terms stated "Lease Terms" and nothing more. Was told equipment would arrive in about 2 weeks. The shipment actually ...
I sent this letter to Dell on Wednesday May 18th to their corporate legal fax: Service Tag HM2G*, Incident # 904974 I sent my laptop to Dell for Warranty work. The whole system crashed. It wouldn't connect to the internet, it wouldn't read the drives, and it wouldn't allow plug ins. The crash ...
After failing to check usacomplaints.com prior to ordering a Dell, I made the mistake of calling them up and placing an order. As of the writing of this, I have not yet received the unit and will be refusing shipment when it arrives. Here is my experience: I ordered the 1200.00 system via phone ...
I have had the same problem and so has my brother as the writer below.. Dell has the worst customer service. I ordered a computer system and the next day I canceled the order. They shipped the order anyway. I waited 6 weeks for them to issue a credit. They made excuses, did't know how to track a ...