I ordered a Dell laptop over the telephone in October. Great service. I even opted to upgrade several of the standard features, and ordered an all-in-one printer. Gave them my account number, and received everything I ordered. I was later contacted by Dell and given the "opportunity" to ...
Warning: if you like being screwed, you'll love dell. I prepaid for two Dell computers by mailing a bank Official Check to Dell in Round Rock, TX. Just to be sure, I enclosed a copy of the order generated at the Dell kiosk in Countryside Mall, Clearwater, FL. I Fed-Ex'd the check and the order, ...
All I got from dell was static when I told them I want to send back my computer to them. The balance on my bills never dropped. They kept going up. I sent them 50.00 payments a month instead of the regular 45.00 to lower my balance but they kept adding a bunch of hidden charges that caused my ...
I have had issues and problems with Dell from day one and I am going to, if this matter is not resolved immediately, I will contact my local District Attorneys office to open a possible fraud investigation. You are showing my account past due 29 days plus. My accounts are never late including this ...
Background. I was interested in buying a Dell Inspiron 8600. I called their 800 number and quickly got a sales rep named Alphonso. I made my order and everything went smoothly. Later I realized I didn't add the one upgrade that I wanted (Screen Upgrade to WSXGA). So I called back with Alphonso's ...
I purhcased an MP3 player for my son from Dell on January 2. On January 16, after trying numerous times to download CD's with continous problems, he called tech support. He talked to a tech, Mark Goodwin, who tried to help him. The MP3 still was not working so he called Mark back. Mark told him ...