I purchased a laptop from Dell for the following school year, taking advantage of a back to school promotion the computer arrived the next week. From day 1, it had problems. Overall, a horrible experience, and I now avoid Dell products at all costs. First, the battery went in the first two months ...
I purchased a brand new Dell laptop from Best Buy in June that costed me around $600. Everything was fine with it until a month after my warranty expired. The laptop was very well taken care of, was never dropped or damaged. Exactly a month after my warranty expired, I turned on my laptop to use ...
I was looking for a new HD LED TV and found the one I wanted at dell.com. I placed my order on 5/7, TV was to be delivered on 5/11. TV never showed up. I waited a couple of extra days to allow for possible freight delays. I then called Dell and received notice from 3 different people that their ...
Dell Computer ~ Fraudulent Business Practices ~ Senior Operations Analyst Acknowledges Poor Quality Control By Ken Garneau Caveat Emptor~let the buyer beware.in a world of technology, large corporations, telecommunications, the sales and service process has broken down dramatically. We, as ...
March 25 Dear Michael Dell, I am once again contacting you regarding service tag 128XHS1. Unfortunately what I thought was a solution to a problem now has become a hobby for me. I have been refused by your representatives to work with someone in the USA. Shannon Lambert responded to me by e-mail ...
Beware Dell. Products are OK. Customer Service is non-existent if you have a problem. I have spent a total of 7 hours in the past 2 days on the phone. I have been transferred 115 times. I have been hung up/disconnected twice and have racked up 78 minutes of being left on hold. I have been given ...