I purchased a laptop from Dell for the following school year, taking advantage of a back to school promotion the computer arrived the next week. From day 1, it had problems. Overall, a horrible experience, and I now avoid Dell products at all costs. First, the battery went in the first two months ...
I purchased a brand new Dell laptop from Best Buy in June that costed me around $600. Everything was fine with it until a month after my warranty expired. The laptop was very well taken care of, was never dropped or damaged. Exactly a month after my warranty expired, I turned on my laptop to use ...
I was looking for a new HD LED TV and found the one I wanted at dell.com. I placed my order on 5/7, TV was to be delivered on 5/11. TV never showed up. I waited a couple of extra days to allow for possible freight delays. I then called Dell and received notice from 3 different people that their ...
I purchased a Dell XPS 15Z from on 11/3 for $904.83. Almost immediately the laptop failed and Dell replaced it. The 2nd laptop again failed and once again tech support could not repair it so Dell support decided it was best to replace it. The 3rd XPS 15Z replacement was a refurbished model instead ...
Dell Inspiron All-In-One purchased 6/11 falling apart. 2 cd's & motherboards, & jammed again, 2 new hard drives, installation failures. Support waste of time, literally, as no resolution & no promised call backs. ...
March 25 Dear Michael Dell, I am once again contacting you regarding service tag 128XHS1. Unfortunately what I thought was a solution to a problem now has become a hobby for me. I have been refused by your representatives to work with someone in the USA. Shannon Lambert responded to me by e-mail ...