Dell's "Tech Support" is indeed a strange option. . Warranty option; totally understandable and in line with industry. . Dell's "Warranty" option: "Solve your PC repair problems before they happen! Protect your computer for up to four years by extending your Limited ...
I realize that the people with problems tend to be more vocal than those who have no problems. Even so, if you search the Dell Support forums (http://forums.Us. Dell.com/supportforums) for words like 'bad', 'terrible', 'lousy', etc. You will see that a substantial number of customers experience ...
I purchased a DELL notebook that DELL touted as a "Rock-Solid" system backed by "Award Winning Service", but it is a lemon notebook. My DELL notebook has had 15 part-failures/part-replacements in 19 months. That's an appalling average of 1 failure every 38 days (or 0.8 failures ...
Our Company purchased (4) Dell Computers several months ago and we have recently reported a warranty issue on 9/25/03 which we were promised a technician to visit our business since we purchased an extended in-house warranty for our computers. We have made numerous phone calls and to date (10/8/03) ...
After I bought the System It was discontinued from production and Sell within a Week, This makes it obvious that Dell knew of the problem and I had no previous warning. After about 4 Months of Using I had noticed previously the System was Seriously Overheating yet there wasn't much I could do. ...
I bought a dimension 2350 computer from Dell in April. I started having problems with it at the end of june. I called technical support at the beginning of July. They were going to send out a technician. He never came. I called back. They told me I had to call him back. Then we had to wait for the ...