I contacted customer service today to simply seek help in how to lower my monthly bill. It has steadily increased from a starting point around $90 a month to this month $188. This in just 12 months. Some of it is my fault for movie rentals and add on packages. However the questions I had concerned ...
I called DirecTV tonight to have them cancel some channels that I had a special promotion on. The automated systems says to push this number for changes in your programming. So I did and when I finally get to a human being I get told she needs to transfer me. I said are you kidding me this is the ...
DirecTV sales people do not tell new customers exactly what equipment and the attendant costs. After installation of equipment, with only 2 of 6 sets operational, we were told we would need to buy 4 more boxes at $70/box to receive service in the entire house. This added cost raised the price over ...
We have been a Direct TV customer since January our contract was for 18 months and have been on month to month since. We started our service with 4 receivers and last year downgraded to 3 receivers. Also last year had technical problems with 2 of 3 revivers and needed replacement. When calling on ...
Back in September I got tired of paying over $70 a month for Directv. Since the shows I like are primarily on MSNBC, and they stream the programs I like a day after broadcast. I saw no need to pay over $70 a month for what Directv was offering. So I cancelled my subscription, and learned that I was ...
I called to get service with Direct TV as I moved into my new house. I decided to go with someone else and called to cancel the service and they (Direct TV) wanted to make my package better. So I stayed with them. After the first two weeks of having service with Direct, I called to cancel. They ...