I called back in May or June about how the different functions through the use of the remote control were extremely slow. Also the HD channels, for the most part, do not appear to be in HD. I have compared my HD service to my friends and theirs is so HD. Mine is a joke. DirectTV has told me they ...
I just cancelled my service and was told that I had to pay a early termination fee because a bought a HD receiver from them for a new tv and that automatically signed me up for a new two year contract. They charged me $100 for the HD reciever took back my old reciever and continued to charge a ...
Called on July 14 and spoke to Jean on Customer Billing Dept., asked her about why my bill was so high, her respond was because of my prime channels. I told her that when I signed with Direct TV the amount was to be $61.51 for the first year and then on the second it would go up to $98.00, that is ...
DirecTV is continuing to bill while they couldn't install service in my new location. For almost 3 months they are sending technicians repeatedly who are not able to install dish due to insufficient exposure to receive signals. Techncians states that DIRECTV will send packaging materials to return ...
I had to cancel service bc of financial hardship and they would not let me suspend my account any longer than 6 months (my first complaint though their policy is understandable I GUESS). Next, I tried several times to have boxes sent so I could return my equipment. Even though they updated my ...
I discontinued my service 7 have not received final statement 8/10 my bank acct via debit card was charged for $147.91 money needed for the rest of my aug. Bills. Vontacted direct tv customer service and was informed that i signed an agreement at the time of installation (installation was in 7) ...