I can't see the local weather any more. I can't know how much snow fell in Laurel, Maryland. That is all I want to complain about! ...
I called in on Sunday around 9:50am to receive clarity as to why my bill had increased after lowering my package plan. I spoke with two CSR, Barbara who was very helpful on the second call. However, my 1st call that morning was a nightmare and I hate that I didn't document the reps name. This ...
I called Direct TV to inform them that the cable their technician installed in my kid's room around the wall and over the door is hanging down, and there are a few small tack-nails attached to it that could seriously harm my 3 and 6 year old. I also informed the support person that the technician ...
I recently cancelled my DTV service after 13 yrs - no real complaint just found a better deal. I have received countless phone calls, emails, and mail begging me to come back. After I returned my access cards I was billed for 2 movies from 2003. Are you kidding me??? The final ...
This is the second time I've ordered directv. Both times I had confirmed my installation after placing the order, and both times the installer did not come out. Every time I've had to call them after waiting for 4 hours for the installer, just to find out that my account needs to be verified. Now I ...
When I called about their services I had been told they had more satellites and improvements for when it rains. The sales guys said if I had problems and lost signal when it rained just call tech support and someone would come out. Well, only have had service a few months and lost our service due ...