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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Disputed $203 Internet Charge After Service Restored, Internet Shut Off
- Switched to New Calling Plan, Months of Billing Errors and Failed Follow-Ups
- Charged After Disconnect Request, Told to Mail Utility Bills as Proof
- Text Message Hold Removed From Daughter Phone, Only Half Credited
- Charged for Weekend Calls to New York Despite Unlimited Weekend Plan
- Charged for Suspended Line Beyond Promised Small Monthly Fee
- Pocket PC Phone Never Worked, All Options Offered Cost Hundreds More
- Misleading Contract End Date Information Led to Early Termination Fee
- Replacement Phone Order Never Sent In, Charged $125 for Loan Phone
- Music Kit for LG VX8300 Corrupted PC USB Ports, No Help Given
- Service Shut Off, Charged Extra Months and Three Termination Fees
- Rebate Form Discarded Over Missing Code Though Filled Out at Store
- Hours Wasted Upgrading to Palm Treo 700w, Defective Phone and Plan Forced
- Poor Coverage and Constant Dropped Calls, Contract Cancellation Refused
- Phone Refund Still Unpaid After Winning Lawsuit and Many Calls
- Contract Cancellation Refused Over Poor Reception, Sent to Collections Anyway
- Overbilled for DSL Service, Transferred Between Representatives Then Hung Up
- Phone Denied Warranty Repair as Water Damage, Rude Service at Huntington Store
- Charged $2,000 for Four Lines Plus Fraudulent Messaging Fees Never Used
- Phones Repeatedly Denied Repair Over Pink Water Damage Indicator Dots