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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Refused Release From Contract Despite Poor Signal After Moving
- Billed over $200 after confirming service disconnection
- Hang-up calls and telemarketer tried to change my business phone plan
- Service suspended without warning and unknown debt sent to collections
- Billed for unrequested Orbit Voicemail service through ESBI
- Charged activation fees on three lines despite free activation offer
- Home DSL cut off every weekend since getting EVDO
- Not told about buy-one-get-one-free offer on phone
- Slow refund and no phone number after cancelling order within 15 days
- Contract renewed for two years when replacement phone was bought
- Collection notices for DSL credit never applied after two years
- Free incoming minutes only apply to same-network calls, bill much higher
- Former employee stock-option payout check never reissued
- Rebate forms unusable and replacement forms impossible to get
- Free ringtone popup signed me up for a paid joke line subscription
- Account reopened without consent, then collection threats and fraud accusation
- Rude financial services supervisor refused short payment extension
- Rebate problems, overbilling and contract extended after changing plans
- Temporary disconnection plan led to cancellation fee and credit damage
- Insurance claim on Treo refused because it was bought elsewhere