I acquired a Lucky Goldstar (LG) VX8300 cell phone on contract with Verizon. I purchased a "Music Essentials Kit" to enable downloading my CDs from my PC to the phone's 1 GIG chip. Absolutely NOTHING worked. I had previously used a M* (ROR REDACTED FOR SECURITY PURPOSES) Razr V6m Music kit that gave no problems. (Only the crappy phones, two of which turned into MP3 players with a lousy camera... Uhhh... The phone function went away)
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After spending an entire day on the phone with Verizon, I was told MANY times, "call Microsoft. I'ts not our problem". I got absolutely NO help or support from Verizon.
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After additional investigating, I found that the Verizon Music Essentials Kit for thee LG8300 corrupts the operating system when downloaded. It changes the registry so that the USB ports are, for the most part, useless, and the PC ABSOLUTELY will NOT acknowledge connection of the phone.
Verizon knows this, and [1]Refuses to acknowledge the problem they're causing, and [2]Refuses giving ANY help at all. The correction of the problem Verizon causes is described and a "fix" is offered by Microsoft:
microsoft.com/kb/911091/en-us
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The procedure outlined by Microsoft is just about beyond the ability of the average PC user. The damaage the Verizon software does to the operating system is far greater than any changes (to the operating system) AOL ever caught hell for. This act by Verizon is one of the most unconscionable issues I've seen for a long time from anyone in any business.
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As an unrelated side note, I've had two (ROR REDACTED FOR SECURITY PURPOSES) V3m Razr phones fail within a 5 week period. The last four M* cell phones I've carried failed. 2-M* V60S, 2 Razr V3m. I find the uncaring, cavalier attitude of Verizon to be comparable to the service I've received from M* phones. Sadly, Verizon's VASTLY superior coverage area keeps me in bed with them. The Lucky Goldstar VX8300 (made in Korea) so far, has outperformed ANY of the 4 "made in China" M* phones I got stuck with. It's what the Razr V3m should grow up to be. (feature, reliability and perforance wise)
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Adolph
Elkhart 46517, Indiana
U.S.A.
Font color="red" sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome!
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