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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Long Distance Fee Announced for Customers Who Do Not Use Long Distance
- Address Change to California Left Old Balance Unmoved, Sent to Collections
- Refused to Release Called Numbers After Daughter's Phone Was Stolen
- Credit Report Shows $776 Cell Phone Debt From Son's Account
- Car Charger Returned, Refund Promised by Mail Not Received After a Month
- Treo 650 Speaker Failed Repeatedly, Refurbished Replacements Offered Instead of New Phone
- DSL and Phone Service Down After Order Change, Repeated Orders Lost
- Switched to DSL Without Local Phone Service We Never Requested, Billed Monthly
- Defective Phone Charger Port Broke at 16 Days, Replacement Refused
- Phantom Charges From Old Account After Moving and Changing Number
- Sold Three Phones That Failed at My Home, Charged for Cancelling
- Crossed Phone Line With Another Person, Technician Never Showed Up
- Phone Broke Within a Month of Upgrade, Warranty Denied Citing Moisture
- Charged $482 Despite On-Time Payments, Admitted Error but No Reimbursement
- Contract Extended Without Authorization, Now $1,000 in Collections
- Paid Six Months for Phone Line Without Dial Tone, Repairs Failed
- DSL Package Arrived Without Modem, Still Billed Monthly for Service Never Received
- Bogus $500 Roaming Charges Despite No-Roaming Contract, Phone Set Home Only
- Radio Shack Employee Relative Accessed My Account, No Action Taken After Complaint
- Parental Blocks on 14-Year-Old's Phone Left Features Enabled, Hundreds Billed