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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Free In-Calling Family Plan Misrepresented, Incoming Calls Doubled the Bill
- Phones Never Moved to Ex-Wife Name, Collection Agency Added $300 Fee
- Agreed Bill Reduction Not Honored After Upgrading Plan and Phones
- Told Pre-Pay Would Avoid Deposit, Then Asked for $400 Later
- Bills Always Different, Final Bill Reached $630 With Interest and Made-Up Fees
- Falsely Charged $93 by Company Division, Referred to Collections and Credit Report
- Collection Notice for Months Already Paid, Departments Disagree on Payment
- 1995 Debt Billed at Address I Never Lived At, Identity Theft Suspected
- Paperless Billing Request Answered With Three Automated Emails
- Early Termination Fee Charged After Wrong Contract End Date, No Contract Found
- Early Termination Fee Charged Per Line Regardless of Time Left on Contract
- Phone Buttons and Bluetooth Products Break, Contract Dates Keep Extending
- Free Upgrade Offered for Phone Repair Silently Started New Two-Year Contract
- Collection Notice for $882.80 Home Phone Bill From Years After Moving
- Vonage Refused Refund After Number Moved to Another Provider
- Bills Rose From $54.95 to Over $200, Stolen Phone Still Billed Monthly
- Internet Service Negligently Disconnected, Restart Would Take a Week or More
- Phone Dead Inside Home Despite Good Coverage Claim, Contract Cancellation Sought
- Soldier Son Replacement Phone Contract Never Renewed, Billed Full Price
- Replacement BlackBerry Only Refurbished After Breaking 22 Days After Purchase