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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Number Transfer Took Almost Four Hours Across Two Store Visits
- Voice Activated Phone System Blocks Reaching a Live Representative
- Debit Attempted Despite Being Told Not To, Overdraft Fees Followed
- Collection Letter Claims I Owe $5699.17, Bill Not Accurate
- Rebate Request Rejected Repeatedly, Offer Closed After Months of Follow-Up
- Billed for Stolen Phone, Cancelled Contract Ignored, Bill Now on Credit Report
- Bonus Minutes Never Applied, Billed for Free Phone and Overages
- Cancellation Request Ignored for Months, Billed Monthly Then Sent to Collections
- Collection Notice for $1961.45 Phone Line in New York, Never Lived There
- Phone Returned Within 15 Days Yet Held to Contract, Sent to Collections
- Defective Treo and BlackBerry Replacements at Hedwig Village Store, Hours Wasted
- Billed Over Three Months After Cancellation, Sent to Collections for $147
- Second Bill Twice as Large After Contract Ended and Final Bill Paid
- DSL Down From Line Fault, No Repair Despite Hours of Support Calls
- Billed for Canceled DSL, Charged $5.75 Per Minute for Calls to China
- Treo 700p Stopped Working After Three Months, Only Refurbished Replacement Offered
- Unauthorized $13.73 Charge for My Info Guard Service on Phone Bill
- Bills Over $400 a Month for Two Phones After Plan Upgrades
- Plan Change Back to 1000 Minutes Not Applied Three Times, Credit Damaged
- Contract Extension Dated After Husband's Death, Billed $425 After Death Certificate