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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- DSL Cancelled in August Still Billed Monthly for Eight Months
- Collector Called Twenty Times a Day About Unknown Bill
- Account Cancelled by Mistake After Call, Offered Only $15 Compensation
- Long Distance Plan Rate Not Honored on Later Bills
- Free HD TV Promotion Never Delivered After Months of Billing Errors
- Paper, Email and Online Bills Show Different Amounts and No One Answers
- Dependable Network but Limits on Games, Streaming and Night Minutes
- Hours on Hold and Fluctuating Bills Every Month
- Residential FIOS TV Run Over Business Line After Second ONT Promised
- Fraudulent Account Reported to Credit by AFNI Despite Fraud Alert
- Billing Errors Led to Collections Status on Credit Report
- Duplicate Charges and Wrong Services Billed to Business Phone Lines
- Triple Play Discount Missing and Free TV Offer Unfulfilled
- Subcontractor Repeatedly Dug Up Front Lawn and Poorly Restored Sod
- Bad Check Demand Letter for Account I Never Had
- DSL Dropped Every Few Days and Full Price Billed
- $200 in Text Charges Despite Unlimited Texting Plan Request
- FIOS Bundle Promotion - Endless Telephone Runaround and Deception
- $128.80 Charge for 24-Minute Call to the Philippines
- Phony Balance Text and Account Email and Password Changed