Independent profile — not affiliated with Verizon
Verizon Reviews & Complaints
← Back to the full Verizon profile
REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Free HDTV Bundle Promotion Denied After Repeated Order and Supervisor Failures
- Deposit Refund of $235.19 Delayed Over Eight Weeks
- DSL and Phone Never Worked, Broken Install Disc, Refused Cancellation
- Switched to Time Warner After 12 Transfers Between Operators
- Months of Missed Repairs and Buried Cable Delays for Business Lines
- Bill of $492 for Two Months and Service Shut Off Wrongly
- Ringtone Software Blocked and Forced to Buy for $2.99
- Ex-Call Center Employee Warns Customers About Outsourced Support
- Charged $35 Activation Fee After Online Order Said None
- Paid Final Bill by Check but Reported Derogatory to Credit
- 19 Inch HDTV Promotion Request Bounced Between Departments for Months
- Local Freeze on Account Not Removed After Over a Month
- Phone Mailed to Old Address and Manager Told Me to Retrieve It
- $99 HD TV Promotion Still Not Received After Four Months
- Security Suite Should Be Included With Fios Service
- Billed Over $2000 for Landline and Internet Never Provided
- Bundle Promised at $99.99 but DirecTV Reports Unpaid Balance
- Unauthorized $10 Text and $59.99 Internet Charges Plus Missing Deposit
- Refund Shown on Bill After Cancelling Services Never Paid
- Phone Line Down Six Days After Windstorm, Repair Visits Missed