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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Month-to-Month Aircard Plan Blocked by $110 Fee Until Contract Ends
- Billed $224.87 for 33 Data Minutes, Credit Delayed to Future Bills
- DSL Speed Dropped, Support Blamed My Equipment, Ticket Closed Unfixed
- Free 90-Day Trial Channels Billed Early, Rep Claims Package Changed
- Billing Rep Hung Up Twice After 45 Minutes on Hold
- Pay Phone Credit Card Call Charged Over $40 for Five Minutes
- Charged $317 Despite Having No Cell Phone, Refund Takes 10 Days
- Blow Dart Commercial During Cowboys Game Seen as Offensive and Violent
- Sneaky $1.99 Data Usage Charge on Blocked Internet Phones
- Two Years of Overbilling Over $1000, Duplicate Accounts and Lost Payments
- Fios Crew Cut Service Lines, Hours on Hold, Promised Credit Never Applied
- Wrong Travel Dates Led to Outrageous Roaming Charges
- $330 Jack Box Charge Disputed, Then Reported as Charged Off
- Speed Throttled for 30 Days After 5GB, Terms Changed Mid-Contract
- Air Card Slow, Overpriced, Data Cap Cut From 6 to 5 Gigabytes
- First Bill Triple Estimate, Then Shut Off and Sent to Collections
- Promised Free HD Box Rental Charged Anyway, Credits Never Applied
- DSL Never Activated, Then Charged $56.37 After Cancellation
- No Service on Two TV Boxes, Overbilling and Endless Hold Times
- Billing Nearly Double Advertised Price and Technician Misses Appointment