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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Unauthorized Plan Change and Higher Internet Price Refused Credit
- Poor Reception and Data Service on BlackBerry Storm After a Year
- Former Employee Threatened With Collections Over Paycheck Overpayment
- Fios Installer Software Corrupted Laptop Profile After Bundle Signup
- Bundle Billed Over $300 Monthly Instead of Promised $129 Flat Fee
- Charged $360 for Game and Ringtone Downloads That Never Happened
- Poor Coverage and Dropped Calls at Cleveland Suburb Office
- Refuses to Remove Paid $71 Collection From Credit Report
- FiOS Package Billed Unexplained Fees and $139 Lifeline Disconnect Charge
- Parental Usage Controls Fail to Block Calls or Limit Minutes
- Wireless Company Seen as Uncaring and Lacking Pride
- Extended network service via US Cellular down for days
- Weekly ad price of $99 not honored for LG enV Touch
- Smartphone sold only with mandatory data package
- Repeated collection bills for same $48.20 charge
- New phone installation never happened after seven calls
- Hundreds of unexplained data charges added about $50 monthly
- Phone warranty voided after contract renewal
- Billed $269.99 for unreturned defective phone with no return instructions
- Long distance carrier freeze removed and MCI added without authorization