I have been incredibly frustrated with Verizon services here in Texas and their continued lack of action over my overbilling for my home broadband, cable and phone services. For the past 2 years, Verizon had done inconsistent billing on my home broadband, cable and phone services resulting in an accumulation of over $1000 in over billing.inspite of numerous calls, they indicated that they had inadvertently created two accounts for me and that they would merge them to get everything corrected. The result: disappearance of 30 payments of the double charges that were actually paid via autopayments. Luckily I have all my credit card billing to prove otherwise. To my surprise the final outcome is that I owe them $400 and the new bill was even more incorrect. I would encourage all of the Texans having these issues to please file a complaint with the Attorney General online:
Https://www.oag. State. Tx.Us/forms/cpd/form.php
I am preparing all documents to take to an attorney and file suit in addition to the time I have spent affecting work and stress.
New Jersey has filed a lawsuit against FIOS fraudelent practices as it relates to billing and advertising. They had received 266 complaints. I have filed one at our TX Attorney General and encourage all of you to do the same so we can build enough complaints against FIOS. Please let's band on this like they did in New Jersey and get our AG to pursue this with Verizon as they are getting away with these issues. Together we can fight the big company's lack of good service, questionable billing practices and refusal to address each issues with the customers
Http://www.nj. Gov/oag/newsreleases09/pr20090318a.html
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