Independent profile — not affiliated with Verizon
Verizon Reviews & Complaints
← Back to the full Verizon profile
REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Rebate Form for Wrong Purchase Dates Led to Denied $100 Rebate
- Storm Damage Left Lines Down for Two Weeks, Technician Visit Never Scheduled
- Coverage Map Promised Strong Signal in Everglades City But Service Is Poor
- Former Employee Describes Pressure Sales Tactics and Wrongful Firing
- $11,000 Data Overage Bill From PC Card Line Used by Another Person
- Constant Disconnects on Broadband Air Card Despite Antenna and Power Cord
- Business Line Installs Missed Twice With No Call or Show
- Charged for Broadband Extras and Security Bundle Never Ordered
- Satisfied With Service and Helpful Professional Representative
- Fees Quoted to Drop Long Distance and Toll Services
- Early Termination Fee Charged Though USB Modem Returned Within 30 Days
- Dropped Calls and Poor GPS While Sprint Offers More for Less
- Alltel Customers Charged More Than Verizon Customers on Same Plan
- New DSL Box Failed, Hours Wasted and Supervisor Hung Up
- Phone Service Turned Off for Over 53 Hours After Bundle Change Request
- Door-to-Door Rep Claimed No Contracts or Termination Fees, Customer Wants Order Cancelled
- Customers for Over Five Years After Transferring From Cingular
- Pay as You Go Daily Rates Add Up to $60 Monthly
- Fraudulent Jamaica Calls Billed to Parents Despite Worry Free Guarantee
- Data Charges of $1.99 Continued Despite Requested Data Block