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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Collection Demand of $159.97 for Equipment Returned After Failed Install
- Billed Until End of Cycle for Service Cancelled Three Weeks Earlier
- Bundle Discount of $15 and Two Free TV Boxes Denied on Bill
- Frequent Disconnections on Broadband Modem Despite Antenna and Power Cord
- Charged Full Phone and DSL Rates While Military Family Deployed
- Unknown $14.95 Monthly Charge From Trivoice Without Authorization
- Refused Payment Arrangement While Unemployed, Told to Post Date Check
- Third Party Sales Contractors Raised Business Bill From $249.93 to $400.93
- Tech Support Hung Up on Disabled Customer and Disputed Payment Error
- Customer Service Needs Improvement and Customer Wants Contact on Contract
- International Call Charges of $230 and Refusal to Block International Dialing
- $200 Early Termination Fee Taken From Bank Without Any Contract
- $300 Charged for Two International Calls on Fios Phone
- Billed $267.87 for 6.1 GB Despite 5 GB Plan and Disputed Usage
- Charged $100 to Close Child's Line on Family Plan
- Alleged Extortion and Fraudulent Billing, Urges Others to File Complaints
- Triple Play Bundle Billed $179 Instead of $79.99, Free Netbook Never Arrived
- Salesman Quoted $80 Monthly but First Bill Was $196.44
- Unauthorized $20 Third Party Charge for Unknown Service on Bill
- Military Customer Refused 30 Day Return and Discount, Sent to Collections