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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Door-to-Door Fios Sales Reps Tried to Scam Me
- Alltel Customer Charged Twice for Texting and Mobile Backup After Takeover
- Charged for Full Month After Cancelling and Harassed by Collection Calls
- Charged for Text Messaging Despite Never Texting After Four Months of Calls
- Refurbished Warranty Phone Still Held Previous Owner's Personal Data
- Triple Play Bundle Billed at $274.83 Instead of Promised $99.99
- Unexplained $14.95 HBS Billing Services Charge on Bill
- Saved Voice Mails Erased by System Glitch With No Recovery
- Charged Termination Fees for Cell Service With Poor Reception
- Replacement Phones Fail to Fix Dropped Calls and Weak Signal
- Billed for Cancelled Phone and Unauthorized Bank Withdrawals After Contract Ended
- Collection Bill of $43.50 for Bundle Never Installed or Billed
- Payments Not Recorded, Late Notices and Double Billing Despite Bank Proof
- Blackberry Storm Replaced Twice and Touchscreen Keyboard Failed Again
- Collection Letter for $106.27 Sub-Account Opened When Number Was Ported Back
- Billed for Bundle Internet Never Usable Due to Technician Hours
- Soldier's $800 Security Deposit Refund Delayed Weeks After Cancelling Service
- Fios Install Brought Dropped Calls, Internet Drops and Unclear Termination Fee
- Unauthorized $9.99 Third Party Charges Billed Five Times
- Hour on Hold Three Times Trying to Upgrade Second Fios Box