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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Discount Overcharge Over Five Years With Only Six Months Offered Back
- Unexplained $51.75 Data Charge After Returning Phone Same Day
- Quoted $78 Bundle Billed at $105, Then $338 and Disputed International Charge
- Billing Questions, Credit Offered and Repeated Phone Outages in Co-op
- New Service Installation Problems and Unreachable Tech Support
- Bill Rose From $69.99 to $103.13 Over Online Games Never Ordered
- Phones Exchanged Over 17 Times, Missed Deal and Account Deleted
- Droid X Freezing Problem Repeated on Replacement, Return Refused After 30 Days
- Switched to AT&T After 13 Years for Better Voice Quality
- Billed Over $200 Monthly for Services Quoted at $100 and Contract Disputed
- Email Inaccessible and Old Number Referral Wrong After Moving
- Insurance Claim on Lake-Damaged Droid Hit by Backorder and Refurbished Replacement
- Collections Letter After Final Bill Sent Three Times to Old Address
- Promised Single Bill of $220 Monthly, Now Paying $354 Across Separate Bills
- Switched to AT&T After Misleading Coverage Ads and Poor Service
- Rural Internet Customer Receives No Bills and Service Not Working
- Billed After Moving Service, Then Reported to Collections Despite Zero Final Bill
- At Least 50 Dropped Calls and Substandard Area Admitted, Equipment Costs Refused
- Replacement Phone Never Arrived After Days Without Service for On-Call Work
- Automated Fios Phone Support Is Poor, Considering Cancelling Service