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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Billed $250 for Air Card Overage Without Usage Warning
- Promised $119 Monthly Fios Bill Came to $181.67
- No Service for days... And still not getting any help
- Tech Support Hang-Up and Back Billing Dispute With Disabled Customer
- Paid $100 Early Termination Fee Then Called About Late Bill
- Loss of Service at Winter Home Despite Two-Year Contract
- Overpayment Refund Still Not Received After Many Calls
- Charged $944.94 After Phone Return Was Never Credited
- Internet Speed Upgrade Restarted FIOS Contract Without Notice
- Charged for Set Top Boxes Lost in House Fire
- Billed Hundreds Monthly on Unlimited Plan and Repeated Disconnections
- Monthly Price Higher Than Quoted Plus Text Message Charges
- Warning Not to Sign an Internet Contract
- Call Time Quotas Pressure Reps, Says Wife of Departing Representative
- Three Palm Pixi Plus Replacements Defective, Only Costly Alternatives Offered
- Office Phone and Internet Service Not Installed After Office Move
- Botched Blackberry Activation Required Three More Reps and Repeated Fixes
- Blackberry Curve Trackball Defect After Nine Months Prompts Replacement Complaint
- Outside Wires Need Replacement to Meet Code
- Surprise $199 Router Charge and $311 Bill After Service Was Cancelled