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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Email Accounts Locked for 23 Days and No Manager Callback
- Five Months of Billing Problems and Rude Representatives
- Defective LG Ally Phone Replaced After Months of Store Visits
- Lied about Contract Extension, 500 bonus minutes, and phone upgrade
- Data Services Charge Continues After California Class Action Settlement
- Hung Up On Repeatedly Over Two Months of DSL Problems
- Defective Voyager Phone Drops Calls and Loses Voicemails
- Store Rep Said No Roaming Charges Then Billed Over $250
- Customer Service Resolved My Billing Issue Well
- Wireless Card Upgrade Included Unmentioned Two-Year Contract
- Called About Upgrade Then Billed for Two Months Left on Contract
- Two Months Without Working DSL and Invalid Supervisor PIN
- Billed Five Times Agreed Price With Three Accounts for One Number
- Roadside Assistance Towing Company Damaged My 1969 Lincoln
- Over Three Hours on Hold Unable to Pay Bill
- Expensive Fios Package, Poor Quality and Unreachable Customer Service
- No phone service on one of my lines
- They Disconnected My Wireless Service After I Paid My Bills
- NBA League Pass Package Does Not Let You Pick Your Team
- Unauthorized Services Added to Second Line After Cancelling