Independent profile — not affiliated with Verizon
Verizon Reviews & Complaints
← Back to the full Verizon profile
REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Phone Screen Failed Within 30 Days and Replacement Refused
- Staff Quoted $500 for Replacement Phone Despite Warranty
- Slow Internet and Rude Rep After Switching From Brighthouse
- Independent Dealer Sold Used Phone Then Store Refused Repairs
- Store Refused Warranty Phone Swap Without Primary Account Holder
- Dropped Calls at Home Led to Termination Fee Dispute
- Sales Tax Charged on List Price Instead of Sale Price
- Internet Data Usage Continues After Closing Browser Windows
- International Call Block Does Not Cover Jamaica Charges
- Fios Order Cancelled and Phone Number Lost During Install Mix-Up
- Account Put on Hold Then Reactivated and Billed $101.34
- Bundle Price Not Honored and Bills Rose to $600
- Charged Repeatedly After Canceling Internet Service Twice
- Billing Dispute Turned Into Nine Days Without Service
- Automated Customer Service Wasted 25 Minutes Before Reaching Human
- Cellular Service and Added Minutes Terminated Suddenly
- New Phone Battery Does Not Hold Charge
- Unable to Activate Fios After Switching From Comcast
- Billed $8.43 for Service I Never Requested
- HD Box Order Never Arrived and Hours Lost on Calls