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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Three Refurbished Droid 3 Replacements Were All Defective
- Charged $599 for a Returned Phone While Original Was Not Sent Back
- Internet Autopay Charged $94.96 Instead of $19.99
- Phone Returned After One Day Reported as Unpaid Charge-Off
- Questionable Overages on Personal Account and Similar Experience Among Family and Friends
- Over billing with inactive account
- Overpaid Bill by $4,964 and Still Waiting for a Refund
- Home Phone Black Box Failed and Early Termination Fee Charged
- Fios On Demand Stuck in Fast Forward and No Repairman Sent
- Internet Signup Blocked After Claimed Discontinuation of Service
- Salesman Promised a Two-Week Trial but Usage Was Still Charged
- Store Salesperson Misled Me About a 30 Day Return Policy
- Paid for a Phone Battery and the Seller Became Unreachable
- Advertised Family Plan Price Differs From Price at Sign-Up
- Cramming Charges From USBI/Consumer Telcom Added to My Bill
- Account Suspended for Nonpayment Because of Company Billing Errors
- Early Termination Fee After Home Connect Device Return Dispute
- Cancelling a Fios Order Meant Constant Call Transfers
- iPhone 4 Order Cancelled After Suite Number Could Not Be Entered
- Replacement Phone Billed at Full Price and Original Phone Not Returned