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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Poor Signal, Dropped Calls and Phantom Messages
- Water Damage Claim Denied and Insurance Replacement Delays
- Account Terminated After Stolen Phone and Higher Bills
- Switched Phone Service for DSL That Was Unavailable
- Customer Service Yells at Customers Who Speak With Accent
- Failures at Every Level of Service for Corporate User
- Early Termination Fee Charged Per Line Not Per Contract
- Payment Plan Refused, Then Disconnected With Termination Fee
- Wireless Customers Charged for Incoming and Outgoing Calls
- Payment Held Up, Account Marked Unpaid, Service Suspended
- Wrongfully Charged for Dropped Calls Without Credit
- Incoming Calls Overcharged and Numbers Not Provided
- Salesmen Extend Contracts Without Informing Customers
- Deposit Credited Toward Bills Then Phone Turned Off
- Bait and Switch on Buy One Get One Free Phone Offer
- Sudden Toll Call Charges From Unknown Company AON
- Signed Up for DSL Without Consent and Charged $34.95 on Phone Bill
- Rude Store Staff Blamed Son's Phone Failure on Water Damage
- Outrageous Bills After Moving to Kansas Where Mobile-to-Mobile Did Not Apply
- DSL Order Restarted Four Times and Cancellation Fee Demanded