I cannot believe how I once was a very satisfied customer. I am in the process of filing a class action suit in Fla. Anyone interested?
I have been a long standing customer of Verizon. A familiar story I am sure... 5 months ago my phone was stolen. I reported it immediately and my service was shut off. The following week I reinstated my service and (unfortunately) I didn't change my no. The following weeks after that occurance has been a total nightmare. My bill... Which is normally for the past three years of verizon service $100.-$120. For a shareplan, However... The last bill after the theft occured was $329. After which i contacted verizon and they assured me they would make sure that my account would be reviewed for "cloning". I never heard back from them, so I disputed in a certified letter and was mislead into believing that my problem would be taken care of... What a joke. Even after I continued to pay $100. A month, much more than my "normal" bill. They have perm. Terminated my account. The greed is incredible and I say Verizon is shameless and they deserve a fight. I know I am far from the first person whom would love to ruin the name...:)
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