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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Misleading International Rate Information Led to $2,000 Bill
- Disputed Charges Over $3000 and Told to Pay Before Investigation
- Billed for Hijacked Modem Calls to Papua New Guinea
- Warranty Refused on Phone Claimed to Be Water-Damaged
- Call Forwarding Charges Over $100 Higher Than Quoted
- Billing Errors Against Agreed Plan and Rude Reps
- Marked as Spammer and Not Removed From Blocking Lists
- Phone Bill Errors Led to Cancellation and Number Held
- Repeated Billing Errors and Long Distance Charges on Phone Bill
- Early Termination Fees Applied While Husband Deployed, Account in Write-Off
- Account Set Up Wrong and Overage Charges Only Half Credited
- Defective LG Phone Exchanged Six Times Without Different Model
- Employees Uninformed and Only Automated Phone System Available
- Account Reported as Charge-Off After Balance Was Paid
- Charge-Off Reported After Agreement to Drop Termination Fee
- Security Deposit Refund Delayed Over Two Months After Cancelling
- Payments Returned to Bank and Bills Far Above Plan Price
- Port of Home Number to Wireless Phone Failed Repeatedly
- Contract Termination Date Disputed on Family Plan Lines
- Extra Phone Line for Dial-Up Billed as Long Distance