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Verizon Reviews & Complaints
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REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Representatives Unable to Answer Questions About My Phone Service
- Wrong Phone Sent, Trial Period Backdated and Collection Calls
- Regional Calling Plan Did Not Cover In-State Calls, Long Distance Billed
- Deposit Charged Twice, Overdraft Fees and Slow Resolution
- Overcharged for Nights and Weekends Contrary to Plan
- Stolen Phone Charges Near $600 Reported to Credit Bureaus
- Refund After Cancelling Within 14 Days Delayed Four Months
- Bluetooth Features Disabled on Motorola V710 Phone
- Plan Changed Without Approval After I Declined Offer
- Unrequested VoiceXpress Voicemail Fee on Phone Bill
- Plan Change Raised Bills and Early Termination Left Extra Fee
- Daughter's Plan Not Changed to National and Bill Near $1,000
- Overage Charges of $700 After Adding Grandchildren to Plan
- Phone Number Held and Termination Fees Demanded After Stolen Phone
- Insurance, Plan Billing and Phone Number Change Problems
- Unlisted Number Published Under Escort Service in Phone Book
- Duplicate and Impossible Airtime Billing Beyond Full-Minute Rule
- Defective Phone, Contract Renewed Without Clarity, Then Collections
- Phone Quotes Differed From Bills for Flat Rate Plan and DSL
- Termination Fee Charged Despite Promise to Waive It