Independent profile — not affiliated with Verizon
Verizon Reviews & Complaints
← Back to the full Verizon profile
REVIEWS & COMPLAINTS2,320on USAComplaints · none in last 3 yrs · latest 2018
PHONE800-922-0204Mobile billing and support call line…
WEBSITEverizon.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 2,320 historical complaints about Verizon, published between 2000 and 2018. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Overbilled $200 Monthly and High Fee to Cancel Contract
- Roaming Add-On Extended Contract Without Disclosure
- Slow DSL, Internet Shut Down and Unhelpful Technicians
- Long Distance Charges Billed on Computer Line Months Later
- Prepaid Phone Coverage Limited and Minutes Cut Off Early
- Repeated Over-Billing Every Month and Refused Fee Waiver
- Treo 600 Data Plan Bill Over $1,600 After Return Period
- Billed for Calls to Africa I Did Not Make
- Hijacked Modem Calls Removed From Phone Bill After Dispute
- Service Turned Off, Late Fees Charged and Payment Plan Refused
- Pager Replacement Billing Not Corrected After Several Calls
- Billed After DSL Free Month Promise and Cancellation Dispute
- Phone Bill of $1000 After Told Mobile-to-Mobile Calls Were Free
- Business Not Listed in Yellow Pages for Three Years
- Excessive Cell Bills Over $300 and $500 Each Month
- Unexpected New Line Charge and Unrequested DSL Order
- Billing Dept Lost Records of Plan Change, Account Sent to Collections
- Internet Service Cut Off and Address Linked to Another Account
- Roaming Charges of $800 After Being Told Plan Would Work
- Charges Billed in Both Coverage Areas and Credit Withdrawn