I recently requested an extra phone line for my internet service from verizon phone company. I called and told them I wanted it for my internet only and I gave them my internet number for dialup.
I plainly told the representative that I wanted something that wouldn't be too expensive and he said he would fix it.
He fixed it that everytime I would dial in on the internet, it was long distance and was charged what time I was on line 226 dollars for one month service.
I have not received my other bill yet. It's hard to say how much it will be.
I called in to have the problem fixed, and I spoke to the superviser and she told me that I would have to pay the bill for their mistake. I asked them to go back on their records to listen at the conversation I had with the representative about the line she said she didn't have any records.
Would someone tell me why they tell you that your conversation may be recorded?
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