I pay to have my mail forwarded wherever I am living and working in the world. Since UPS took over this Mailboxes Etc. Franchise, the new franchisee has consistently failed to forward mail when and where directed. Requests to correct this have been met with belligerency and shouting.
Now the manager has refused to forward my mail unless I call on 15th of each month and ask him personally to forward my mail. This message was delivered at the top of his lungs.
The UPS organisation says they have no authority over their franchisees, despite the fact that, by his refusal to forward the mail (for which he bills my credit card every month) this individual is tampering with US mail.
Amazing. My mail is being held hostage by an incompetent bully representing one of the nation's largest delivery services.
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