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T-Mobile Reviews & Complaints
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REVIEWS & COMPLAINTS1,862on USAComplaints · 1 in last 3 yrs
PHONE1-800-937-8997Customer service
WEBSITEt-mobile.com
HEADQUARTERSBellevue, WA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,862 complaints on USAComplaints, including 1 published in the last three years.
- Card Charged Without Authorization and Refund Delayed Three Weeks
- Third $100 Rebate Denied Without Original Barcode
- Bills Doubled and Tripled With Calls Allegedly Billed Twice
- Account Merge Error Sent Family Plan Line Balance to Collections
- iPAQ cannot access secured websites, penalty to cancel Internet service
- Rebate Rejected Twice Because Phone Number Called Invalid
- Free Nights and Weekends Missing From New Plan, $1,300 Bill
- $200 Termination Fee Billed Although Payment Beat Deadline
- Service Failed in Wisconsin, Collections Pursued After Final Bill Paid
- Money Withdrawn From Checking Account of Non-Customer
- Rebate not found in database, asked to resend original barcode
- Rebate Forms Missing and Phone Rebates Declared Expired
- Unauthorized Plan Change Not Credited After Store Admitted Error
- High Overage Rates and Holidays Billed as Weekdays
- Two Rebates Denied After Plan Change and Barcode Dispute
- Replacement Phone Late and Bills Rose to $659 Before Cutoff
- Charged for All 1000 Minutes After Cancelling Mid-Cycle
- Lost Check Payment, Service Cut Off, Then $200 Contract Fee
- Backordered Phone and Overnight Shipping Refused for Self-Employed Customer
- Hundreds Charged for AOL Text Messages That Cannot Be Blocked