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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Water Softener Repair Appointments Cancelled Without Notice, Hours Wasted Waiting
- Dishwasher Fill Valve Repair Delayed Over a Week After Online Diagnosis
- Defective Tractor Deck Welds Broke, Replacement Promised Then Stopped, Emails Unanswered
- Washer-Dryer Delivery Missed Saturday, Repeated Calls Transferred, Still Waiting
- Paid Bracelet Order Not Delivered by Promised Date, Warehouse Lacked Items
- Craftsman Mower Plastic Drive Wheels Strip Repeatedly, Replaced Five Times
- Fernandina Beach Store Staff Described as Rude, Unhelpful and Unorganized
- Unexpected Charge on Card Differs by $127.20 in Customer's Favor
- Whole House AC Unit Power Surge, No Warranty Information, Left Without Air
- New Water Heater Installed for $410 Though Old Unit Was Not Leaking
- Stove Control Board Failed Four Times, Small Fire, No Callback
- Snowblower Broke After 45 Minutes, Customer Told to Return It Himself
- Mower Failed After Four Uses, Repair Required Weeks, Employee Offered No Help
- Washer Repair Plus Warranty Paid, Technician Late, Appointment Cancelled, Refund Never Issued
- Garage Door Install Promised Thursday, Then Told Contractor Is Far
- Dryer Overheats After Part Replacement, Burning Fingers and Melting Elastic
- Washer Repair Technician Failed to Show After Parts Arrived, No Callback
- Phone Rep Refused Help Until Customer Verified Old Address, National Line Helpful
- Unrequested $80 Wheel Alignment Charged With New Tires, Promised Refund Never Came
- Elliptical Arm Keeps Loosening and Leg Broke, Warranty Repairs Not Completed