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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Samsung Refrigerator Failed Repeatedly Despite Extended Service Plan
- Sofa Fabric Tore Within a Month and Exchange Refused
- High Pressure Sales Tactics and Inflated Prices for Home Improvement
- Ice Maker Repair Appointment Not Honored, Supervisors Unreachable
- Washer Repaired Six Times While Floor Ruined by Mold
- Paid-Off Account Sent to Collections Again After Eight Years
- Unlocked Phone Never Received After Many Calls
- Survey Site Login Failed and Calls Passed Around
- Dryer Thermistor Repair Overcharged $242.88 for Half Hour
- Freezer Repair Appointment Delayed and Warranty Dismissed
- Helpful Sears Salesperson Assisted With Refrigerator And Dishwasher Purchase
- Treadmill Repair Appointment Missed After Waiting All Day
- Charged $300 for Refrigerator Relay Replacement
- Wants Machine Fixed or Replaced After Cancelled Calls
- Technician Quoted $340 Repair and Promised Refund Never Arrived
- Appliance Service No-Show After Nine Hours of Waiting
- Kenmore Gas Range Control Panel Came Unglued After Two Years
- Washer Repair Technician No-Show and Rescheduled Weeks Later
- Kenmore Ice Maker Held Four Weeks Then Not Repaired
- Rewards Gift Cards Never Received After Two Months