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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Dishwasher Hose Installer Gave No Service but Charged $98
- LG Range Keypad Stops Responding After Repeated Repair Visits
- Kenmore Pro Dual Fuel Range Caught Fire, Replacement Part Never Sent
- Washer and Dryer Sale Lost Over Inactive Sears Card
- Gas Range Paid $907.37 and Still Not Delivered After Months
- Refrigerator Leak Repair Delayed, Schedule Changed, Technician Never Returned
- Dishwasher Sale Lost and Poor Checkout Service at White Oak Store
- Wrong Technician Sent for Range Repair and Half Day Lost
- Dedicated Case Manager Never Answered and Emergency Line Refused Help
- Refrigerator Door Repair Charged $270 Upfront Then Billed $119 More
- Three Mattresses Sagged Within a Year Each
- Mattress Springs Shift and Bed Slants After a Few Months
- Gas Boiler Failed After Installer Adjustment and Water Flooded Basement
- Mattress Delivery Window Not Given Until Night Before
- New Frigidaire Washer Never Worked and Replacement Also Failed
- Vinyl and Carpet Installation Faulty and Blame Put on Manufacturer
- Wrong Windows Ordered and Poor Installation Damaged Walls and Sills
- Bathroom Problem Unresolved After Eleven Months of Calls
- Welder Stolen From Sears Store While Awaiting Repair or Refund
- Washer Repair Never Completed After Technician No-Show