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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Refrigerator Down Four Days Waiting on Compressor
- Freezer Technician No-Show and Useless Service Contract
- Washer Repair Delayed Weeks and Appointment Changed Without Notice
- Lawn Tractor Replacement Delayed to October After Repeated Repairs
- Refrigerator Repair Appointment Missed and Delayed a Week
- Mattress Delivery Cancelled After Two Hour Wait and Disconnected Calls
- Repair Appointment No-Show Despite Service Manager Promise
- Roof Installation Leaks and Shingles Have Exposed Holes
- Washer Technician No-Show and No Call to Customer
- Craftsman Planer Replacement Authorization Cannot Be Used to Order
- Protection Plan Renewal Call Left on Hold for Over an Hour
- Blue Crew Technician Did Fast and Courteous Lawn Mower Service
- Service Agreement Refrigerator Still Broken After Seven Appointments
- KitchenAid Refrigerator Repair Delayed by Wrong Part and Hang-Ups
- Defective Kenmore Water Filters Flooded Kitchen Floor, $3,000 Damage
- Dryer Technician Hours Late and Phone Staff Disconnected Call
- Samsung Refrigerator Still Not Cooling After Months of Repair Attempts
- Washer Repair Charged $139 an Hour and Detergent Dispenser Left Broken
- Microwave Replacement Eight Weeks Away and Color Downgrade
- Repeated Missing Tracking Numbers and Wrong Items Across Orders