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Netspend Reviews & Complaints
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REVIEWS & COMPLAINTS211on USAComplaints · 1 in last 3 yrs
PHONE1-866-387-7363Customer Service
WEBSITEnetspend.com
HEADQUARTERSAustin, TX
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
211 complaints on USAComplaints, including 1 published in the last three years.
- Over $1000 in Fees Taken From Disabled Veteran's Account, Refund Only $23
- Unauthorized $300 P2P Debit Hit Account After Direct Deposit
- Card Balance $10 Lower Than Expected After Online Purchases
- Unused $50 Visa Gift Card Balance Drained by Monthly Fees
- Demanded Faxed ID and Social Security Card, Never Reached Supervisor
- Withdrew Over $100 From My Bank Account Without Consent, Causing Overdrafts
- Refuses to Refund Two Unauthorized Aaron's Transactions, No Updates
- Card Activation Call Went Smoothly With Polite Representative
- No Withdrawal Option at ATM and No Way to Reach a Person
- Prepaid Card Sold Without Activation Requires Sign Up and Fees
- Unauthorized $140.99 Charge on Prepaid Card Disputed
- Blocked Card Funds Taken After Caller Unblocked Account
- Account Error Led to Faxing ID and Paying Fax Fee
- Refused to Provide Card Numbers Used in Fraudulent Charges
- Gas Pump Hold Took $56 on a $10.50 Purchase and Refund Delayed
- Two Unauthorized Withdrawals Totaling $1775 From Prepaid Card Account
- Prepaid Gift Cards Declined at Retailers After Fees Charged
- Prepaid Card Blocked After Refusing to Fax Personal Documents
- Tax Refund Direct Deposit Not Credited Despite Verified Details
- Refund of $143 for Cancelled Satellite Service Delayed Months