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Netspend Reviews & Complaints
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REVIEWS & COMPLAINTS211on USAComplaints · 1 in last 3 yrs
PHONE1-866-387-7363Customer Service
WEBSITEnetspend.com
HEADQUARTERSAustin, TX
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
211 complaints on USAComplaints, including 1 published in the last three years.
- Pending Voided Charge Held Seven Days Despite Faxed Receipts
- Unsolicited Prepaid Debit Card Mailed Without Explanation
- Tax Refund Held After Identification Photo Rejected
- Prepaid Gift Card Charges Monthly Fees Until Balance Is Gone
- Unrequested Prepaid Debit Card Arrived in Mail
- Missing $54 From Prepaid Card and Refund Refused After Months
- Charged Twice for Hotel Room and Left With Negative Balance
- Prepaid Card System Down the Day Before Thanksgiving
- Transaction, Reload and Monthly Fees Make Prepaid Card Unaffordable
- Premier Card Upgrade Refused Despite Qualifying Direct Deposit
- Prepaid Card Balance Missing After Seven Days
- Repeated Fraudulent Charges Not Reversed by Prepaid Card Issuer
- No Real Customer Service and Funds Held After Direct Deposit
- Unauthorized VISANET Charge Matching Car Payment Amount
- Refused to Issue Card Unless Identity Documents Were Faxed
- Allowed Unauthorized Transactions and Denied My Dispute
- IRS Refund Held for Verification and Paycheck Stub Fax
- Unrequested Prepaid Card and $325 Lost to Applied Bank Offer
- Blocked Prepaid Card Led to Electricity Being Disconnected
- Fraudulent $2,700 Debit Charges Dispute Lost After Faxing Paperwork