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Netspend Reviews & Complaints
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REVIEWS & COMPLAINTS211on USAComplaints · 1 in last 3 yrs
PHONE1-866-387-7363Customer Service
WEBSITEnetspend.com
HEADQUARTERSAustin, TX
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
211 complaints on USAComplaints, including 1 published in the last three years.
- Three prepaid Visa gift cards failed and one refund still missing
- Double-charged account and removed funds overnight
- Debit card payments returned causing NSF charges and no help from support
- Per-transaction fees and account frozen with money held
- Charged monthly fees while account was suspended
- Did not credit $30 owed from a retailer
- Card blocked after PayPal deposit and repeated fax requests
- Asks non-customers for Social Security number and card number
- Bill Pay Check Never Reached Etrade, $100 Not Refunded
- Prepaid Card Fees Hidden in Tiny Print, Monthly Fee Drained Balance
- Airline refund of $389 stuck between airline and prepaid card