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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Short Sale Closed by Negotiators After Buyers Spent Thousands
- Aggressive Collection Calls to Family Members and Phone Payment Fee
- Electronic Bill Payment to Wachovia Account Never Credited
- Three Years of Trial Modification Then Rejection Despite Equity
- Loan Modification Advice Led to Default and Auction Notice
- Unrecognized Monthly $13.99 Debit From My Account
- Rude and Uninformed Staff Across Cards, Loans and Mortgage
- Refusal to Reverse Unauthorized Transaction and Fees
- Balance Transfer Given 1.9 Percent Rate Instead of Promised Zero
- Mortgage Payments Reversed and Harassing Calls After EMC Transfer
- Poor Service After Chase Bought My Mortgage Loan
- Overdraft Fee Charged After Items Cleared at 11:55 PM
- Double Reward Points Denied After Conflicting Information From Representatives
- Monthly Fee Drained Dormant Account While Customer Worked Abroad
- Disputed ATM Transactions Billed Despite Security Tape Evidence
- Charged $10 Fee for Replacement Debit Card Delay
- Phone Transfers Dropped Repeatedly While Seeking Modification Help
- Overdrafted Despite Alerts and Bank Refuses to Admit Fault
- Caregiver Used Stolen Card and Fraud Claim Denied for Too Many Claims
- Website Delays Showing Weekend Purchases Until Tuesday