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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Disputed Account Balance, Declined Debit Card and Statement Access Denied
- Second Lien Holder Demanded Extra $3000 Penalty on Short Sale
- Refinance Refused and Stuck at 10 Percent Interest for Years
- Payment Protection Plan Denied and Account Sent to Collections During Illness
- Foreclosure Pending After Nineteen Months of Failed Modification Attempts
- Six Dollar Fee Charged to Cash Check Drawn on Bank
- ATM Failed to Dispense Cash and Non-Customer Told to Claim Elsewhere
- Fee Charged to Cash Check Drawn on Same Bank
- Refinance Denied Over Employment Then Loan Purchased Anyway
- Modification Dragging On Almost Four Years With Lost Paperwork
- Lien Not Released After Judgment Was Settled With Deployed Soldier
- Hail Damage Insurance Check Held While Home Remains Unrepaired
- Funds Held, Transfers Rejected and Random Fees Charged
- Trip Cancellation Coverage Excluded Honeymoon Hotels and Resorts
- Interest Rate Raised to 29.99 Percent After WAMU Card Moved to Chase
- House Sold at Auction During Modification With Three Days to Vacate
- Insurance Check for Roof Repairs Released Only Half During Modification
- Transferred Between Departments for Hours and Complaint Went Nowhere
- Branch Manager Called Police When Customer Questioned Cashier's Check Refusal
- Reported Late for Five Months While in Repayment Plan